Annual Report 2007/08 Chairman's Report The Year in Review 07-08   Aspiring Talents for Service Excellence Sparkling Power for Brighter Future Harnessing the Power to Succeed Building on Our Strengths for Quality Brand Annual Report 2006/07 Chairman's Report The Year in Review 06-07   Nurturing Quality Quality Training Intensive Training Programmes Sustainable Learning Commitment to Tourism Services Seminars on Industry Development Enhancement through Sharing Promoting Association Achievements Annual Report 2005/06 Chairman's Report The Year in Review 05-06   Elevating Quality Diversified Training Intensified Programmes Specialized Opportunities Representing Tourism Services Enhancing Services through Networking Events Promoting Association Professionalism Annual Report 2004/05 Chairman's Report The Year in Review 04-05   Enrichment - Platform for the Pursuit of Quality Enlightenment - Initiatives for Closer Bonding Echo - Commitment to Industry Concerns Exposure - Enhancement of Quality Awareness Annual Report 2003/04 Chairman's Report Association's Activities   Promotions & Marketing Industry issues Professional Learning Opportunities Other activities Annual Report 2002/03 Chairman's Report Association's Activities   Marketing & Promotions QTS Scheme Industry issues Seminars for Members Other activities Annual Report 2001 Chairman's Report Association's Activities   Industry issues QTS Scheme Other activities Annual Report 2000 Chairman's Report Association's Activities   Industry issues QTS Scheme Other activities

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